SPRINGTIME · POLICIES & TERMS
Payment methods
How to confirm payable amounts, select a payment method and reconcile transactions with SpringTime.
Effective date: 22 October 2026.
1. Payment principles
Make payment only against an order, quotation or contract confirmed through SpringTime’s official channels. Check the total against the products, quantities, taxes, delivery, installation and any other agreed charges.
Domestic quotations are normally in Vietnamese dong. Export currency and payment conditions are set out in the relevant contract.
2. Bank transfer
SpringTime provides the beneficiary name, account number, bank and payment reference in the order confirmation. Verify the beneficiary before transferring funds. Do not pay an unfamiliar account or follow changed instructions without checking them through our official hotline.
Include the order reference and purchaser’s name or phone number. A transfer receipt helps reconciliation, but completion must be checked against funds actually received. Contact us if an amount or reference is incorrect, missing or duplicated.
3. Cash on delivery — subject to confirmation
COD applies only when SpringTime and the carrier confirm support for the product, order value and delivery area. It is not automatically available for all coffee machines, large orders, custom goods or exports.
Pay the amount shown on the confirmed order and collection record. Any COD fee must be disclosed before confirmation. Inspection follows the delivery policy and the carrier’s available procedures.
4. Business orders and deposits
OEM/ODM, private-label, specially procured equipment and large orders may use staged payments. Deposit percentages, balance dates, production-start requirements and cancellation treatment must appear in the quotation or contract. No universal deposit percentage is assumed.
Provide accurate invoicing information before completion. Transaction records and invoices follow applicable requirements and the actual transaction.
5. Payment safety and discrepancies
SpringTime does not ask you to send banking passwords, OTPs or PINs through enquiry forms, email or messages. Stop and contact our published hotline if you suspect impersonation.
Payments for cancelled orders or overpayments are reconciled against records and addressed under the returns/refunds policy or a separate confirmation. The receiving time also depends on the bank or payment provider; progress is communicated after verification.
Company details and contact
SPRINGTIME PRODUCTION AND SERVICES TRADING COMPANY LIMITED
Vietnamese registered name: CÔNG TY TNHH THƯƠNG MẠI DỊCH VỤ VÀ SẢN XUẤT SPRINGTIME
Enterprise ID: 0317288891
First registered: 12 May 2022 · Second amendment: 20 May 2026
Brand: SpringTime · Website: springtime.vn
Registered office: No. 4 Lu Gia, Phu Tho Ward, Ho Chi Minh City, Vietnam.
Factory: 209 Chu Hai, Tan Hai, Ho Chi Minh City 700000, Vietnam.
Hotline: +84 909 477 762 — Mr. Nam (CEO)
Hotline: +84 962 965 736 — Mr. Quoc (CMO)
Email: info@springtime.vn